Privacy policy

At Pikkoo, we respect your privacy. This policy explains how we collect, use, share, and protect information when you visit or buy from https://pikkoo.in.

Information we collect

We may collect your name, contact details, billing and shipping addresses, account details, orders, messages, and information you choose to provide. Our website may also collect device and browser details, IP address, approximate location, and usage data. Payment providers process payment information such as card, bank, or UPI details; Pikkoo generally does not store complete payment-card details on its own systems.

How we use information

We use information to process and deliver orders, manage accounts, provide support, handle returns and complaints, improve and secure our store, prevent fraud, maintain records, comply with legal obligations, and send marketing where permitted or with your consent when required.

Cookies

We may use cookies and similar technologies for shopping-cart and account functions, preferences, analytics, and marketing. You can manage cookies through your browser, though disabling essential cookies may affect the website.

Sharing and security

We may share information as needed with Shopify, payment and shipping providers, and other providers supporting our store, or where required by law. We do not sell personal information for money. We take reasonable steps to protect information, but no electronic system is completely secure.

Retention, transfers, and your choices

We keep information as long as reasonably necessary for the purposes above or to meet legal and recordkeeping obligations. Some providers may process or store information outside India, subject to applicable legal requirements. Subject to applicable Indian law, you may request access, correction, or deletion of your information, withdraw consent where relevant, or raise a privacy concern by contacting us below.

Marketing and children

You can unsubscribe from promotional emails using the link in an email or by contacting us. Necessary order and service messages may still be sent. Our website is not knowingly directed to children who are not legally permitted to use it; contact us if you believe a child has improperly provided information.

Changes and contact

We may update this policy from time to time. For privacy questions or requests, contact Pikkoo at hello@pikkoo.in or visit https://pikkoo.in.